

WEBSITE UNDER CONSTRUCTION
our full website will be live shortly
OUR VALUES
Every engagement is built on ethical conduct, transparency, and professional integrity.
HONESTY
Continuous learning and professional development drive excellence and innovation.
TRAINING
Collaboration across disciplines strengthens results and client confidence.
TEAMWORK
We maintain rigorous technical standards and accuracy in every process.
RELIABILITY
We embrace tools and methods that enhance efficiency and consistency.
INNOVATION
We deliver flexible, responsive, and lasting solutions centered on our clients’ needs.
CLIENT SATISFACTION
ABOUT US
GLOBAL EXPERTISE,
REGIONAL REACH,
LOCAL INSIGHT.
Criteria America was established in 2018 in Fort Lauderdale, Florida. Since then, we’ve expanded across the United States and the Americas through associations with experienced adjusters and established bureaus throughout the Caribbean, Central America, and South America. Today, we operate as a global adjustment bureau with capabilities spanning every branch of insurance.
Built on seasoned expertise and a unified operating model, we coordinate specialty teams through a single management system to ensure consistency, technical rigor, and clear communication from first notice of loss to resolution.
Our regional footprint—combined with long-standing partnerships—allows us to mobilize quickly, navigate local regulations, and deliver dependable outcomes across jurisdictions.
We also support clients in the global maritime & cargo market through an extended partner network, aligning local insight with international standards to move complex files forward efficiently and transparently.

OUR MISSION
To deliver effective, reliable, and technically sound adjustment and engineering solutions that inspire confidence and trust among clients.
OUR VISION
To empower people through training, technology, and teamwork—delivering high-quality, innovative services designed for complete client satisfaction.
