Criteria America was established in 2018 in Fort Lauderdale, Florida. Since then, we’ve expanded across the United States and the Americas through associations with experienced adjusters and established bureaus throughout the Caribbean, Central America, and South America. Today, we operate as a global adjustment bureau with capabilities spanning every branch of insurance.

Built on seasoned expertise and a unified operating model, we coordinate specialty teams through a single management system to ensure consistency, technical rigor, and clear communication from first notice of loss to resolution.

Our regional footprint—combined with long-standing partnerships—allows us to mobilize quickly, navigate local regulations, and deliver dependable outcomes across jurisdictions.
We also support clients in the global maritime & cargo market through an extended partner network, aligning local insight with international standards to move complex files forward efficiently and transparently.