Adjustment in different branches of transport insurance requires speed as well as agile and effective decision-making to minimise the consequences of a loss.
Criteria provides a large experienced team of qualified expert loss adjusters, average adjusters and specialists in various disciplines in the field, strategically located to offer a global service in accordance with your needs.
TRANSPORT
GOODS OPERATIONAL AREAS
Inspection, assessment, determining causes of losses and their consequences in claims relating to transport of goods by any means: land, sea or river, and air
Adjustment of all types of cargo: perishable, refrigerated and frozen, bulk solids and liquids, machinery and electronics, art
Transport policy claims adjustment
Surveying means of transport, warehouses and port complexes
Salvage sale activities and advice on recovery
Project Cargo OPERATIONAL AREAS
Guarantee inspections for infrastructure projects, power generators, mining, petrochemicals, heavy industry
Defining critical project equipment
Identifying parties involved
Surveying packing and handling equipment
Surveying warehouses, port complexes and means of transport
Analysing risks between origin and destination; optimising routes and planning transhipments. Computer-based monitoring of ships and cargo Computerized tracking of shipments and loads
Supervision of loading, unloading and storage operations in full transhipment
Checking delivery conditions
Overall project management
Hull and Machinery OPERATIONAL AREAS
Adjustment in hull and machinery (H&M) claims
P&I adjustments
Machinery breakdown
Pre-risk surveys
Condition surveys
On/off hire survey
Calculation of weights for draft difference
Determining amount of fuel onboard
Hatch cover tightness testing
OTHER SERVICES OPERATIONAL AREAS
Immediate attention Nat Cat services
Loss of profits and costs resulting from stoppage (Marine & Aviation delay in start-up)
Superintendence, prevention and monitoring
- Loading, stowage and lashing inspections
- Unloading and receipt inspections
- Merchandise quantity, quality and condition checks
- Taking samples and supervising laboratory analysis
- Inspecting cargo holds and spaces
- Control and management of stock and valuations
Technical Services:
- Standardising cargo control and tracking processes
- Advice on suitability of transport, sea or land routes
- Advice on packing, stowage and lashing techniques
- Analysis of alternative uses for goods
- Providing international experts
- Transport and logistics consultancy
- Legal and technical reports and opinions
Recreational vessels OPERATIONAL AREAS
Hoisting and lashing inspections
Condition and maintenance surveys prior to signing policies
Analysis, evaluation and adjustment of damage to the ships themselves (hull damage, machinery breakdown, theft, sinking…)
Monitoring and accreditation of repairs carried out on the basis of quotes drawn up in different workshops
Inspections for sale and purchase operations
Hold condition inspections
Opening hatches